How to use the Candidate Check Dashboard

Where to find it

• View Check Status. Select this from the top-left menu in the Client Portal.

Search and filtering

Use the search fields at the top to find candidates and filter by check details.

• Checks Report. Select this at the top right for more detailed filtering and an export.
• Key dates. Requested, candidate submitted, check finalised and disclosure issue dates.
• DBS details. Disclosure type, barred list and volunteer status.
• Applicant information. Name and email address.

DBS application statuses

• Pending Application Submission. You created the request, but the applicant has not submitted their form. View Check Summary shows their saved progress.
• Waiting for Employer. The applicant has submitted. The admin who requested the check must review it and submit it for countersigning.
• Submitted to DBS. The application is with the countersignatory or DBS.
• Complete. A DBS result has been received. The requesting admin receives an email.

What the result summary shows

• Application form reference (ENumber). Select this to open the DBS tracking service.
• External Reference. An internal reference; no action is needed.
• Disclosure Number. Issued when the result is returned.
• Disclosure Result. The outcome, such as Certificate contains no information.
• Disclosure Status. Usually Application Received or Complete.
• DBS Issue Date. The date DBS issued the result.

Right to Work statuses

The applicant must have a valid UK or Irish passport to complete the digital Right to Work check.

• Created. The check is waiting for the applicant to complete it.
• Complete Clear. The applicant completed the check and it is valid.